In today’s hectic world it is easy to forget important appointments. This sms module was created to keep up the communication going between our customers and their clients. By using this module our clients can send daily automated messages to their clients making sure that client are receiving reminders on a daily basis, whilst being rest assured that they can receive replies through the same application.

SMS Ethquette:

At the core of any etiquette discussion is that you think about how your actions, or lack thereof, can affect others. What is unique about business texting is that it requires prudence and should only be used when necessary and appropriate.

1. Never text business associates, partners or clients without an invitation or first asking permission to do so.

2. Refrain from uninvited texting outside of business hours.

3. Do your very best to avoid acronyms and abbreviations.

4. Texts should be used sparingly; not as a replacement for a more detailed e-mail or phone conversation.

5. Only mass text when all parties have agreed to participate.

6. When expecting a business text, do your best to respond promptly.

7. Refrain from being a digital stalker by calling, then e-mailing and then texting about the same subject you want an answer on. Unless truly urgent, choose the one most apropos mode of communication.

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